Information may be subject to change, please refer back to this policy if you wish to check for changes.
The personal information that we collect
You will not be added to our mailing list unless you request this and we will not share or pass along your information with anybody else unless your consent is given.
Protecting your personal information
Nicole Iredale Designs is committed to ensuring that your information is kept safe and secure. All private information is stored on private computers with password protection. Any hard copies containing your data such as order forms are stored in a locked filing cabinet.
Links to other websites
Your right to your information
You will always be in control of the information that you have provided us with. You may request copies of the information that we hold about you at any time, and you have a right to be forgotten. Please contact us using the information on the contact page if you would like to talk to us about the information that we hold about you.
By liking, following and interacting with Nicole Iredale Designs on social media, you are consenting to Nicole Iredale Designs responding to your reactions and comments and to the possibility of your public posts being shared to our followers.
No content from private messages will be shared unless previously agreed.
We may share images of the work that we create for you on our social media platforms and our website, please advise us if you are not comfortable with this and we will refrain.
The information that you provide in private messages is used only to fulfil your queries and orders and will not be passed along.
Occasionally we may run competitions on our social media pages. By taking part in these competitions, you consent to your information being used to contact you should you win. Your name may be posted on our facebook page if you do win.
You can unlike or unfollow us on social media at any point.
Cookies can be cleared in your browser at any time.
Terms and Conditions
All work remains the property of Nicole Iredale Designs until paid for in full.
Bespoke designs are non refundable unless the product is not fit for purpose.
Earrings cannot be returned for health and safety reasons.
You are responsible for providing the correct delivery address and Nicole Iredale Designs cannot be held responsible for loss of goods in this situation.
Sterling Silver will tarnish over time, it is your responsibility to keep it clean by using appropriate methods. For more information, please click here.
We do not store your payment details under any circumstances.
You can return your items (exclusions apply) within 30 days providing they are in their original condition. You will not be refunded for postage and packaging and we will not cover the expense of return postage.
You are responsible for researching and paying for any customs charges that may arise when ordering from abroad.